There are many frustrating aspects of modern life and spam is most definitely one of them. Not the tinned meat variety of course, the unsolicited emails which are typically sent to a large number of users to hook in recipients with advertising, phishing and spreading malware. According to Statista, spam messages accounted for over 46.8% of email traffic in December 2023. While this is down from a high of over 70% back in 2014, the number of emails sent has increased year on year. In 2023 the average number of emails sent and received across the world topped 347 billion - per day. That's a lot of spam emails.

Most of us have software that filters spam into a junk folder. The mailboxes for Iteracy's websites have their own spam filter which marks or deletes email depending on their spaminess score. While these are mostly effective, it does require manual checking as genuine emails can still get marked as spam accidentally. Spam filtering software needs to be constantly updated in the arms race against spammers trying to trick their way into an inbox by appearing legitimate.

Early spam prevention included keyword searches and blacklists for the IP addresses of computers used to send spam emails. Spam has evolved to beat these systems by using images, alternate spellings, and the creation of botnets which are hacked computers or email addresses co-ordinated into a spam-sending army. The takedown of a single botnet called Rustock in 2011 led to a one-third reduction in email spam and a one-quarter reduction in global email traffic.

These days it's much easier to unsubscribe and turn off notifications from legitimate companies who take the laws around unsolicited emails much more seriously. Not spammers, though. Junk marketing has always existed in the form of flyers put through your letterbox and telemarketing phone calls, but these are much less prevalent than spam due to one factor: cost.

In a paper titled The Economics of Spam from 2012, the authors calculated that a spammer needs one conversion per 8.3 million messages sent to break even. The cost to us is the time it takes to wade through spam emails. From the same 2012 paper, the authors calculated that spam sent to people in the United States cost around $20 billion annually in lost time (for comparison, the profit earned by spammers was $200 million).

Is there an alternative? The number of messaging apps now extends well beyond emails to WhatsApp, Telegram, Signal, Messenger and more. If all messages required a fee to be paid before being sent - the digital equivalent of sticking on a stamp - this would seriously change the economic appeal of sending spam.

Our friend in Valencia, Nicholas Piano, has set up a messaging start up based on this model called Tela. We invited him to share his vision for a world without spam, and asked him a few questions about how he would see it working.

 

What inspired you to set up Tela?

 
The internet created something unprecedented in our society: a superhighway for information. Every day, petabytes of information are exchanged all over the web. More than 360 billion emails are sent each and every day.
 
Information available to a typical person increased a thousandfold, but one important thing did not: our attention. The number of hours in a day remains fixed, and so a dark pattern emerges. The economy that depends on capturing our limited attention has locked us in. It fuels a neverending arms race to find new and better ways of occupying as much of it as possible.
 
In today's world, we have to make a choice. When it comes to online communication, the only options are ON or OFF. Either we are open to others contacting us, letting in spam, or we close off some channels completely, shutting out valuable information.
 
Tela gives us another option: to accept communication at a price that recognizes the value of our time.
 

 

How does Tela work?

 
Tela is like any other messaging app: you send and receive messages. The difference is that to send you a message, the sender must pay you your message rate directly. You pay nothing to respond, but similarly, if you send a message to someone else, you must pay them their rate.
 
You set your price to ensure your time is valued.
 
You can configure email updates, but emails are never sent unless you have been paid for them.
 
We believe that this approach is inevitable. Tela, and applications like it, will become the default way to interact professionally on the internet. 
 
This allows each user to put a price on their attention. It could be $1 or $100, but it would signal that their attention has value.
 

 

How much does it cost to send messages?

 
That depends on who you are sending the message to. A professional will charge a fee that reflects their experience and knowledge, but less than their full hourly rate. Friends or colleagues will only charge a nominal amount to receive messages, just enough to deter spam and other unsolicited emails.
 
 

How do you pay?

 
You can pay by regular credit or debit card, or you can pay in USDC (a popular cryptocurrency).
 
 

Who do you expect to use Tela?

 
Communication is an exchange.
 
If you want to contact a doctor, or a laywer, or a CEO, directly you can't. Those channels are closed forcing customers to go through gatekeepers.
 
A price per message empowers both sides. The professional can choose whether to give their time away for free or price it at a reasonable rate.
 
The customer can know that their message will not be drowned out by spam and that they can expect a reply.
 

 

How do I sign up for Tela?

 
Go to https://www.tela.app to create an account. You just need to confirm your email and add your name (how you want to appear to customers).
 
After that, go to https://www.tela.app/links to copy your link and share it anywhere your customers can find you, like LinkedIn or your website.
 
Clicking on your link leads a customer straight to your Tela page.

 

 

 



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